About the Role

We are looking for a sharp, strategic Technical Copywriter to shape how SuperFile communicates its most complex and innovative ideas. This role is a high-impact position focused on translating technical depth into clear, compelling language that resonates with a range of audiences.

You will distill intricate cybersecurity and SaaS concepts into persuasive, trustworthy content that speaks to C-suite executives, decision-makers, and technically fluent readers. Your writing will directly support enterprise initiatives and help accelerate the sales and integration process through materials like solution briefs, product one-pagers, white papers, case studies, discovery assets, and technical blog content. You will play a key role in bridging the gap between product complexity and customer clarity.

This role requires precision and creativity in equal measure. You will help evolve SuperFile’s voice within a highly technical space, keeping it rooted in clarity, intelligence, and authority while steering clear of the dry, lifeless tone that defines legacy tech.

This is a collaborative role at the intersection of product, engineering, and marketing. If you love making the complex feel human and helping teams align around clear, compelling language, this is your space.

Responsibilities:

• Write clear, concise, and technically accurate content that helps current and prospective enterprise customers understand the value and functionality of SuperFile’s platform.
• Experienced in developing and formatting high-stakes content in Microsoft Word and PowerPoint for review and approval by C-level executives, with an emphasis on clarity, structure, and executive-readiness.
• Able to build strong, trusted relationships with C-level executives, including the SuperFile founder, to gather, retain, and apply critical knowledge that informs how we communicate SuperFile’s vision and technical depth.
• Develop materials that support sales, product marketing, and customer success, including solution briefs, white papers, technical blog posts, case studies, FAQs, discovery, and product one-pagers.
• Translate complex cybersecurity and SaaS concepts into approachable, persuasive language for a range of technical and non-technical audiences.
• Collaborate with product, engineering, and sales teams to gather technical insights and ensure content accuracy across all customer-facing materials.
• Partner with marketing and leadership to articulate product capabilities, integration pathways, and SuperFile’s technical differentiators in a way that builds trust and credibility.
• Contribute to and help maintain a clear, confident technical voice that aligns with SuperFile’s broader brand tone and messaging system.
• Support the development of implementation guides, onboarding documentation, and user-focused content to improve enterprise adoption and understanding.
• Edit and refine technical content from across the organization, ensuring consistency, readability, and alignment with voice and style guidelines.
• Stay informed on cybersecurity, SaaS, and enterprise tech trends to ensure content reflects current industry language and customer concerns.
• Work quickly and accurately under shifting timelines, delivering content that is both rigorous and easy to understand.

Qualifications:

• 5–7+ years of professional writing experience with a focus on technical content, product marketing, or enterprise SaaS communications.
• Highly adaptable and able to operate successfully in a fast-paced environment with on-the-go executives who have limited time for direction, demonstrating strong intuition, efficiency, and the ability to deliver high-quality work with minimal oversight.
• Demonstrated ability to translate complex technical concepts into clear, accurate, and engaging copy for technical and non-technical audiences.
• Proficiency in Microsoft Word and PowerPoint, with the ability to organize messaging within technical decks and long-form documents.
• Strong portfolio of work including solution briefs, white papers, technical blog posts, case studies, product one-pagers, or similar materials.
• Experience writing for cybersecurity, infrastructure, or other high-complexity B2B technology sectors is strongly preferred.
• Exceptional writing, editing, and content structuring skills with a keen eye for detail, clarity, and narrative flow.
• Comfortable interviewing subject matter experts and collaborating closely with cross-functional teams including product, engineering, and marketing.
• Highly collaborative, self-directed, and comfortable managing multiple priorities in a fast-paced, product-driven environment.

About us

SuperFile is a fast-growing technology company redefining file management with state-of-the-art innovation. We provide enterprise-grade scalability and security, protecting organizations with the latest breakthroughs in file technology. With solutions that are trackable, unhackable, and take-backable, we empower our clients to take full control of their files while maintaining the highest levels of data security and compliance. At SuperFile, we are dedicated to fostering a collaborative and inclusive workplace where innovation thrives and our team members excel.

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Contact Us

If you have any question, please contact us at [email protected].

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Why work with us

At SuperFile, we believe that happy, healthy employees are the foundation of a thriving workplace. That’s why we offer a benefits package that supports your health, well-being, and work-life balance. When you join our team, you’ll gain access to a range of valuable benefits, including health, dental, and vision coverage, a 401(k)-retirement savings plan to help you achieve long-term financial security, as well as a generous Paid Time Off (PTO) policy that gives you the flexibility to take time when you need it most. Here’s what you can expect:

• Comprehensive Health Coverage: Stay healthy with access to robust health insurance plans, including medical, dental, and vision coverage for you and your family. Our plans are designed to offer flexibility, affordability, and access to top healthcare providers.
• Affordable Premiums & Low Co-Pays: We work to keep costs low, so your paycheck goes further. Our plans feature affordable premiums and competitive co-pays, ensuring you get the care you need without financial stress.
• Coverage for Your Loved Ones: We offer health, dental, and vision plans for dependents and partners, giving you peace of mind that your entire family is cared for.
• 401K: We know how important it is to plan for the future, and we’re committed to helping you build financial security. Our 401(k) plan is designed to give you the tools and support you need to prepare for retirement. Here’s how we make it easy for you to save:
  • Eligibility: Available to employees aged 21 with one year of service.
  • Employee Contribution: 1%–98% of W-2 wages, with contributions always 100% vested.
  • Employer Match: SuperFile matches 100% of the first 1% of compensation and 50% of the next 5% of compensation. Safe Harbor contributions will be 100% vested after two years of service.
• Accrued PTO: Your PTO is earned incrementally with each pay period, so you build up your time off throughout the year. This means you’ll have access to your earned PTO as soon as it accrues, allowing you to plan your time away in a way that works for you.
• Earn Up to 80 Hours of PTO Annually: Every year, you’ll have the opportunity to accrue up to a total of 80 hours (2 full weeks) of paid time off. Once you hit the 80-hour maximum, accruals pause until you use some of your available time. This ensures you have ample opportunity to use your time off.
• Start Earning From Day One: No waiting period required — you begin accruing PTO from your very first paycheck, so you can start planning your time off right away.
• Take Time When You Need It: Whether you need a vacation, personal day, sick day, mental health break, or a day to handle personal matters, our flexible PTO policy has you covered.
• Rollover Options: Roll over unused PTO into the following year, ensuring you don’t lose the time you’ve earned.
• Paid Holidays: In addition to your accrued PTO, enjoy 13 paid holidays throughout the year, giving you even more time to spend with family, friends, and loved ones.

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