About the Role

As the high-energy and enthusiastic Staff Platform Engineer for SuperFile, you’re joining a vibrant team passionate about creating impactful digital experiences. With a desire to refine your craft, you will be eager to contribute, demonstrate exceptional technical aptitude, and bring a positive attitude to our collaborative environment where your ideas can be heard and implemented. You should enjoy working on a range of scopes including software engineering, cloud infrastructure, DevSecOps, and SRE.

Key Responsibilities

• Develop applications, automation tools, and the necessary infrastructure to build, deploy, monitor and integrate data sources for our systems and applications
• Develop and maintain infrastructure as code (IaC) templates using Terraform
• Lead and cultivate a culture of incident management within the team
• Contribute to incident command and on-call rotations
• Build your technical expertise while working closely with a team of skilled engineers
• Drive efficiency improvements in software at scale
• Engage in learning, teaching, and collaborating with different teams across the organization

Required Qualifications

• Degree in Computer Science, Engineering, or a related field
• Deep knowledge of Linux systems and CI/CD tools such as Jenkins
• Proven experience in implementing and maintaining scalable and reliable infrastructure on Amazon Web Services (AWS)
• Hands-on experience with Software as a Service (SaaS) or other managed software offerings
• Familiarity with containerization technologies such as Docker and Kubernetes
• Well-versed in vulnerability management and security products
• Expertise in one or more major public cloud platforms
• Understanding of IT Operations best practices in always-up environments
• Expertise in troubleshooting using monitoring tools
• Strong written and verbal communication skills

About us

SuperFile is a fast-growing technology company redefining file management with state-of-the-art innovation. We provide enterprise-grade scalability and security, protecting organizations with the latest breakthroughs in file technology. With solutions that are trackable, unhackable, and take-backable, we empower our clients to take full control of their files while maintaining the highest levels of data security and compliance. At SuperFile, we are dedicated to fostering a collaborative and inclusive workplace where innovation thrives and our team members excel.

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Contact Us

If you have any question, please contact us at [email protected].

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Why work with us

At SuperFile, we believe that happy, healthy employees are the foundation of a thriving workplace. That’s why we offer a benefits package that supports your health, well-being, and work-life balance. When you join our team, you’ll gain access to a range of valuable benefits, including health, dental, and vision coverage, a 401(k)-retirement savings plan to help you achieve long-term financial security, as well as a generous Paid Time Off (PTO) policy that gives you the flexibility to take time when you need it most. Here’s what you can expect:

• Comprehensive Health Coverage: Stay healthy with access to robust health insurance plans, including medical, dental, and vision coverage for you and your family. Our plans are designed to offer flexibility, affordability, and access to top healthcare providers.
• Affordable Premiums & Low Co-Pays: We work to keep costs low, so your paycheck goes further. Our plans feature affordable premiums and competitive co-pays, ensuring you get the care you need without financial stress.
• Coverage for Your Loved Ones: We offer health, dental, and vision plans for dependents and partners, giving you peace of mind that your entire family is cared for.
• 401K: We know how important it is to plan for the future, and we’re committed to helping you build financial security. Our 401(k) plan is designed to give you the tools and support you need to prepare for retirement. Here’s how we make it easy for you to save:
  • Eligibility: Available to employees aged 21 with one year of service.
  • Employee Contribution: 1%–98% of W-2 wages, with contributions always 100% vested.
  • Employer Match: SuperFile matches 100% of the first 1% of compensation and 50% of the next 5% of compensation. Safe Harbor contributions will be 100% vested after two years of service.
• Accrued PTO: Your PTO is earned incrementally with each pay period, so you build up your time off throughout the year. This means you’ll have access to your earned PTO as soon as it accrues, allowing you to plan your time away in a way that works for you.
• Earn Up to 80 Hours of PTO Annually: Every year, you’ll have the opportunity to accrue up to a total of 80 hours (2 full weeks) of paid time off. Once you hit the 80-hour maximum, accruals pause until you use some of your available time. This ensures you have ample opportunity to use your time off.
• Start Earning From Day One: No waiting period required — you begin accruing PTO from your very first paycheck, so you can start planning your time off right away.
• Take Time When You Need It: Whether you need a vacation, personal day, sick day, mental health break, or a day to handle personal matters, our flexible PTO policy has you covered.
• Rollover Options: Roll over unused PTO into the following year, ensuring you don’t lose the time you’ve earned.
• Paid Holidays: In addition to your accrued PTO, enjoy 13 paid holidays throughout the year, giving you even more time to spend with family, friends, and loved ones.

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